FQA
How do I adjust the time?
Note: If you just received your timepiece, please check the side of the timepiece to see if there is a white plastic stopper between the crown and the timepiece body. If there is a stopper, remove it and carefully ensure that there are no plastic pieces left behind.
How do I change the battery on the watches timepiece?
The EUTOUR timepiece uses a Renata 371 button cell battery that lasts for about 2 years.to a watch repair store and asking them to change the battery for you. This reduces the likelihood of unwanted scratches and scuffs when removing the back plate.
How do I clean the EUTOUR timepiece?
Cleaning the Case: Use a clean, dry cloth to remove any debris from the watch surface or in the recessed tracks. We also recommend using just a touch of rubbing alcohol to keep it looking good as new.
Is the EUTOUR timepiece water resistant?
The EUTOUR will easily withstand brief contact with water, like getting caught in the rain or washing hands. It is not intended for submersion in water or high intensity sports.
Where can I see the EUTOUR timepiece in person?
We primarily sell our watches through our online shop and through authorized online retailers, but we also partner with some brick and mortar stores.
Do you offer engraving?
We offer engraving services, but it requires you to purchase on our official website and send a message to our email address.But, the time for you to receive the goods will be 13-20 working days.